Susan Foster

Welcome. I’m glad you’re here.

I am a recovering ‘hard charging’ workaholic executive. I almost said “reformed,” but that wouldn’t be true. There are still days when I want to work 24/7 to finish a project, and have to remind myself to be:

Honest (especially with me!).  Positive.  Intuitive.

I coach leaders who want to be great leaders.  And aspiring leaders who want to be great.  My clients are smart, dedicated to their jobs, and work very hard. They spend long hours building their businesses and teams, yet wonder why they aren’t getting satisfaction from the business nor the best effort from their team.

Forget time left over—for balance, reflection, learning—much less building a better group of employees. Or seeing your kids, or spouse, or significant other. For thinking and improving yourself.

I’ve been there.  I’ve made all the mistakes you can possibly make.  I spent many years getting an education (at night), and building my resume. Most of my career was in leader positions working with the military. I learned leadership working with some of the best-trained leaders in the world. I was fortunate to have been given the opportunity for great leadership experiences from which to grow, as well as additional formal leadership training (such as being selected as one of the few civilians to attend Army War College).

On the other hand, I almost lost my ‘self’: Normal days were 12-14 hours and it included the weekends. I had a lot of sleepless nights when I solved problems in my head. My husband remarked many times that I never did ‘unwind’ during vacations. I was always looking for the next big thing: promotion, resume building job, additional training. I think I realized I was out of control one Saturday morning as I found myself in the office at 5:00 a.m., and this was at an organization that didn’t even value me!

I survived the Pentagon on 9/11, 25 feet from point of impact where the plane went under my butt. You’d have thought that would have gotten my attention, and it did—for a time. A dear friend had a stroke not long afterwards, and got my attention for a little while too. I then took a job for more money, found that the culture was all wrong for me, and all the leadership lessons I’d learned just didn’t apply. I went from working extremely well with generals to not being able to please enough in a culture with lots of leadership talk and not much walk. I was like a well-trained racehorse trying to win a race by swimming with dolphins. Not knowing better, I believed that I simply had to work harder to prove that I was worthy.

Had I not been provided a wonderful executive coach, it may have been years before I realized I wasn’t in my right life. I had learned great leadership lessons–I just needed to live them. After all, I had learned from those who were great—and from those who were not so great!

I’ve had a lot of successes in making organizational changes and growing leaders.

  • I’ve learned why some businesses thrive, and some fail.
  • Why some teams gel and accomplish great things, and some don’t.
  • Why some leaders get off track, and what they can do about it.
  • Why change is the hardest thing our businesses face, as well as the most necessary aspect of any business.

One thing I have discovered—it’s all about the leadership—at work, and in our communities and families. Leadership begins with our thinking and how we show up. True, full potential Leadership is how we lead from our hearts.

Because being a great leader is about how we make people feel.

Why does that matter? Because it’s costing you money. A Deloitte Development Study (Robin Athey, “It’s 2008: Do You Know Where Your Talent Is?”) reports that disengagement and low morale in the workplace creates an economic burden of some $350 billion annually in the U.S. along, with similar impact occurring in other countries around the world.

And that’s just your business.

The world has changed. What used to work long ago doesn’t work anymore.

If you want to be a better leader, or if you want to create a better leadership team in your organization, I look forward to working with you. To help you be a better leader, making better decisions, to create not only a better business, but a better world.

I see the possibilities in you and your organization–even when you can’t.  And I want to make your organization and you better.

Send me a note and schedule a free 30-minute consultation to see if we are a good fit.

— Susan Foster